Manager / Deputy Manager – Ecommerce Key Accounts
by Supple Tek
Manager / Deputy Manager – Ecommerce Key Accounts
26
Mar

Key Responsibilities:

  • Own and drive GMV, revenue, and profitability across B2B and B2C e-commerce platforms.
  • Manage and grow sales on Blinkit, Zepto, Swiggy Instamart, Amazon, Flipkart, JioMart, other relevant platforms through category-wise planning, pricing, and promotion strategy.
  • Lead listing hygiene, content optimization, A+ content, search ranking, and conversion improvement initiatives.
  • Plan, execute, and optimize PPC campaigns, platform-led promotions, and SEO to maximize ROI and visibility.
  • Build and manage strong working relationships with marketplace account managers, category teams, and external partners.
  • Drive GMV forecasting, monthly and quarterly business planning, and performance reviews with clear action plans.
  • Monitor inventory health including sell-through, ageing, fill rates, and stock availability, in coordination with SCM and production teams.
  • Ensure smooth order fulfillment, service levels, ratings, returns, and customer experience across platforms.
  • Track key metrics such as GMV, ROAS, conversion rate, CAC, contribution margin, and profitability and initiate corrective actions.
  • Ensure strict adherence to marketplace policies, SLAs, compliance norms, and platform hygiene standards.
  • Support onboarding of new platforms, quick commerce expansion, and process improvements as the business scales.

Educational Qualification:

  • Bachelor’s or Master’s in Business, Marketing, E-commerce, or related field.
  • 4-8+ years of experience in e-commerce sales and marketplace account management.
  • Hands-on experience with Amazon, Flipkart, JioMart, Zepto, Blinkit, or similar platforms.
  • Strong understanding of GMV management, PPC, SEO, and platform economics.
  • Good analytical, negotiation, and stakeholder management skills.
  • Comfortable working in a fast-paced, target-driven environment.

Department:

Sales & Marketing
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